What Our Customers Say

Rob and his team did an outstanding job rebuilding my transmission. They were upfront about the cost, kept me informed every step of the way, and had my truck back to me faster than expected. I won't take my vehicles anywhere else.

I've been coming to Tri City Transmission for years — first with Bill Cook and now with Rob and Lisa. The quality of service and the honesty have never changed. That says everything.

Took my car in for a transmission diagnostic and they gave me a straight answer with a written estimate before touching anything. No surprises on the bill. Exactly what you want from a shop.

Rob made me feel so comfortable from the moment I walked in. He explained everything clearly and made sure I understood what was needed. The repair was done right and the price was fair. Highly recommend.

These guys know transmissions inside and out. I had a complex issue that two other shops couldn't figure out. Rob diagnosed it correctly the first time and fixed it. Incredible expertise.

Honest, professional, and genuinely caring. You can tell Rob and Lisa take pride in their work and their reputation. My car runs perfectly and I felt respected as a customer throughout the whole process.

I've been a customer since the Bill Cook days. When I heard the shop had new owners I was nervous, but Rob and Lisa have kept everything that made this place great. Same honesty, same quality, same family feel.

They completed a full transmission rebuild on my SUV and it drives like new. The team communicated with me throughout the process and the final cost matched the estimate exactly. That kind of integrity is rare.

Fast, fair, and thorough. Rob took the time to explain what was wrong and what my options were. I never felt pressured. The repair was done on time and my car has been running great ever since.